En It

PEC management

Client

International banking group with worldwide presence

 

Challenge

Centralized management of all company certified email accounts (PEC) with a GDPR-compliant system on cloud architecture:

  • PBP – Phoenix Business Platform
  • PEC.Center solution
  • GDPR Module

The solution is designed to optimize the typical user functions: viewing, responding, searching, sorting, archiving “PEC” emails. With a single user account it is possible to access all certified email accounts (PEC) for which it is enabled and, with an additional module, sort the messages via a structured workflow process and send mass mailings.

 

Solution

  • PBP and PEC-Center solution rollout
  • Start-up and training
  • Security Audit – CST.Cloud
  • SSO and systems integration with bank environments

 

Results

  • Meeting the target times and costs requested by the Client
  • Full client satisfaction and feedback on simplified, fully GDPR-compliant management of the processes

Goal of the project

Process Automation
Cost reduction
Increasing control, monitoring, alerting
Risk Reduction

Need more information?

 

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